Business processes monitoring based on fuzzy cognitive maps

The subject matter of the article is a toolkit and monitoring processes weakly structured business using fuzzy cognitive maps (FCMs). goal to create model for forecasting course based on FCMs, which provide flexibility ability adapt conditions changing circumstances in process be monitored, as well insurance possibility applying unstable FCM.s task develop formal system model; computational FCM method FCMs: creating an model. methods used are graph modeling experiment methods. following results were obtained. A coordination decisions regarding has been developed. weighted semantic was developed, includes three types vertices, namely, input vertices that will receive subjective evaluations users process, intermediate correspond factors important from perspective decision-maker, final reflect integral quality execution. can specifics logic due flexible adjustment memory parameters connections between nodes. FCMs methodology designed Conclusions. scientific novelty work follows: use map, importance node additional adaptation monitored improved; by setting limits values nodes excitation measure not only stable but also rate growth indicator trends, allows proposed.